General Terms and Conditions
We are a wholesale distributor of bicycle paraphernalia to Canadian retail stores. This site is another means to put end-users on the products we carry. If you have any questions please contact us.
All products on this site can be bought through your Local Bike Shop... please support your LBS, or by contacting one of our listed dealers. If they need more information, they may contact us directly. This is the preferred option.
If you choose not to buy through a dealer then please feel free to use this e-commerce site. Please note that we always sell at the Manufacturer's Suggested Retail Price (MSRP) and our policy is not to discount. If you are after a better deal for whatever reason, please talk to your local shop.
All products will be sent via Canada Post in an effort to reduce escalating shipping costs at no charge to you. If requested, we can ship via a courier, usually Purolator or UPS for an additional charge. In some instances another carrier may be substituted without advanced notification.
No goods will be shipped until payment has been received in full. Payment may be made by PayPal or VISA/Mastercard. This is done through a secure web page provided by PayPal. You do not need a PayPal account to pay with credit cards.
Dealer pricing will only be given to genuine bicycle shops. To enquire about dealer pricing please email firstname.lastname@example.org.
For information on our products both pre and post purchase, please contact us. We are only too happy to help with questions.
Refunds and Returns
All parts may be returned with 10 business days if unused and in the original, intact packaging. The full amount can then be used as a credit on other purchases. Where a refund is requested a 15% re-stocking charge will apply. We apologize, but shipping cannot be refunded. The customer is required to pay for the shipping to return the item to RCS.
Before returning goods for any reason please contact us first... we will not accept returns without a Return Authorization (RA) number.